In short
- These terms cover your use of this website. If your agency signs up, our services agreement covers the service itself.
- Our service is for licensed insurance businesses, and nothing on this site is insurance, legal or tax advice.
- Prices, figures and examples here are information, not an offer. The services agreement you sign is what counts.
1. About these terms
This website is run by Ventar Solutions (D. Benjamin) ("Ventar", "we", "us"), a business based in Jamaica. By using the site you agree to these terms. If you don't agree, please don't use it.
2. Who our service is for
Ventar builds and runs renewal assistants for independent insurance agencies. Our service is offered to businesses, not to consumers. If you use this site or book a demo for an agency, you confirm that you are allowed to act for it.
When an agency signs up, the written services agreement between the agency and Ventar governs the service, its fees and how client information is handled. If that agreement and these terms disagree, the agreement wins.
3. No insurance, legal or tax advice
Nothing on this site is advice about insurance coverage, legal matters or taxes. Our assistant supports licensed agencies and does not give insurance advice to anyone. Decisions about coverage, pricing and client relationships stay with the agency and its licensed staff.
4. Information on this site
We try to keep the site accurate and current, but it may contain mistakes or fall out of date. Prices, packages and features can change, and the examples, sample emails and screens on the site use fictional agencies and clients. The retention calculator gives a rough estimate from the numbers you enter; it is not a promise of results. A price or feature is confirmed only in a signed services agreement.
5. Using the site
You may use the site to learn about our service, contact us and book a demo. Please don't:
- break the law or anyone's rights while using it;
- try to get into parts of the site or our systems that aren't meant for you, or interfere with how they work;
- send us malicious code, spam or automated requests that overload the site;
- copy large parts of the site, or scrape it, to build a competing product;
- send us information about an agency's clients through the website or the demo form.
6. Demo requests and messages
When you book a demo or write to us, you agree that we may contact you about it and about our services, as described in our Privacy Policy. Please make sure what you send us is accurate and that you are allowed to share it.
7. The client area
The client area is for agencies that have signed a services agreement with us. Keep your sign-in details private and tell us straight away at info@ventarsolutions.com if you think someone else has used them. Until an agency's live client area is set up, the page shows a preview with sample data, and nothing entered there is saved.
8. Our content
The text, design, illustrations and code of this site belong to Ventar or to the people who license them to us. Photographs are used under their licences. You may view the site and share links to it, but you may not copy, sell or reuse its content without our written permission.
9. Other companies' names and websites
Names of agency management systems and other products appear on the site only to say which systems our service works with. They belong to their owners, and we are not affiliated with or endorsed by them. Links to other websites, such as Google's booking page, are for your convenience; those sites have their own terms, and we are not responsible for them.
10. Limits on our liability
The site is provided "as is" and "as available". We don't promise that it will always be available, free of errors, or free of harmful components. To the fullest extent the law allows, Ventar is not liable for any indirect or consequential loss, or for loss of profit, business or data, arising from your use of this site, and our total liability to you for your use of the site is limited to US$100. Nothing in these terms limits liability that cannot be limited by law. Liability for the service itself is set out in the services agreement.
11. Changes to these terms
We may update these terms from time to time. The date at the top shows the latest version, and the version on the site when you use it is the one that applies.
12. Governing law
These terms are governed by the laws of Jamaica. If a dispute arises, we will first try to resolve it with you in good faith. If we can't, the courts of Jamaica will decide it, unless the law where you are based gives you the right to bring it elsewhere.
13. General
If a court finds part of these terms unenforceable, the rest still applies. If we don't enforce a right straight away, we haven't given it up. We may transfer these terms to a business that takes over our website or services. These terms, together with our Privacy Policy, are the whole agreement between you and us about your use of the site.
14. Contact us
Ventar Solutions (D. Benjamin), Jamaica
Email: info@ventarsolutions.com